ViaGames Support
Create ticket
Please fill out the form below to create a new appeal
Select the subject of the appeal
Payment issue
The payment is not processed, confirmation has not been received, etc.
The key / product did not arrive
The code was not issued, the link does not work, and there is a problem with receiving it.
Used key
The key has already been activated
Invalid or non-working key
The key is invalid, not working for the region, or another problem.
Question about the order
Clarification on the status, timing, tracking.
Technical problem
Error on the website, activation failure, bugs in the personal account.
Suggestion / Feedback
Ideas for improvement, thanks, bug reports.
Complaint about the quality of the product
An error in the product, inconsistency with the description, unsatisfactory quality.
Complaint about services
Problem with support, rude communication, general impression.
Other
If none of the categories fits.
The key was revoked
The key has been revoked